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Care at Merlewood

A desire for excellence is at the heart of everything we do. Our homes provide all of the equipment and facilities that one would expect from a modern day care facility, and more. Our capital investment programme, coupled with industry-leading staffing levels, provide a level of service and quality that is truly exceptional.

But you can not be exceptional without staff who really care. Care about the job they do, the people they care for and those they work with. We take great ‘care’ in choosing the right staff and help them be the best they can be at their chosen role.

Merlewood provides the full range of care services listed below, supported by the highest standards of equipment and staff that are highly trained and go the extra mile every day.

Care Services at Merlewood

Care home residents chatting

Short Stay or Respite Care

Many of our long term residents have previously stayed with us on a short stay basis. There are many reasons for residents choosing a short stay – it may be that a carer will be away or requires a break for a period of time, or that a resident needs specialised care during a period of post operative recovery.

Whatever the reason for your stay, you will be afforded the same high standards of care and assessment as our longer-term residents, with the opportunity to get involved in all we have to offer and make new friends along the way.

Care home residents painting

Residential Care

Many of our residents lead full and active lives, yet welcome the 24 hour a day security of a professional, personalised care environment and the opportunity to live amongst like-minded individuals from a range of backgrounds.

We believe that residents should retain as much of their independence and mobility as possible and where they are able, to enjoy trips to local places of interest, entertainment events, or simply visit the local shops.

Care home resident and nurse

Nursing Care

As well as personal care, Merlewood offers expert nursing care. Our highly experienced nursing team offers medical care to our residents 24hrs/day, including the specialised support required for chronic and terminal illnesses. We also provide post-operative care and rehabilitation and offer a dedicated physiotherapy room.
Care Home bed and flowers

End of Life Care

Quality of life is as much a right for the terminally ill as for everyone else; at Elizabeth Finn Homes we believe that compassionate care for both the chronically and terminally ill can improve the quality of their lives. At Merlewood we provide for those who are terminally ill, with care that focuses on the control of pain and symptoms in a calm and comforting environment.

Our standard of care at Merlewood

Our aim is to provide joy, compassion and the highest levels of care. At all times our residents are supported by caring and committed staff, connected to their communities and families. We are driven by a philosophy of exceptional care for the individual, it guides everything we do, every day.

Our Awards

NCF For people not profit Surry Care Association Memeber

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