set in 23 acres of grounds overlooking the Surrey hills.
MERLEWOOD, SURREY
Hollow Lane,
Virginia Water,
Surrey GU25 4LR
Home number: 01344 845314
Admission enquiry number: 01344 508028
enquiries.merlewood@efhl.co.uk
MERLEWOOD, SURREY
Hollow Lane,
Virginia Water,
Surrey GU25 4LR
Home number: 01344 845314
Admission enquiries: 01344 508028
enquiries.merlewood@efhl.co.uk
Debbie Vellender
Our General Manager
Debbie trained as a nurse at St George’s Hospital Tooting and Queen Mary’s Hospital Roehampton in the 90’s. This was followed with over 20 years nursing in the NHS, mainly within Medical and Elderly care, working her way to the position of Advanced (Clinical) Site Practitioner at a large local hospital. It was during this time that Debbie’s passion for care of the elderly blossomed, along with the personal fulfilment of getting to know people in her care, and their families.
Debbie moved into Social Care at Merlewood in 2013 as Deputy/Clinical Care Manager to use her skills and experience in a different aspect of elderly medical care. In 2019 Debbie became General Manager of the home. Debbie gets huge satisfaction from leading a team of like-minded compassionate individuals; Merlewood residents and staff have become a second family to her.
Take a Virtual Tour of the Home
Quality of life
We believe residents should retain as much of their independence as possible and the importance of staying both physically and mentally active is key.
Quality of life
We believe residents should retain as much of their independence as possible and the importance of staying both physically and mentally active is key.
Many of our residents lead full and active lives, yet welcome the 24 hour a day security of a professional, personalised care environment and the opportunity to live amongst like-minded individuals from a spectrum of similar professional backgrounds. We believe that residents should retain as much of their independence and mobility as possible and are able to enjoy trips in our specially adapted minibus to places of interest and entertainment, or simply to the local shops.
Residents can retain their own GP should they wish, but Merlewood has its own GP who routinely visits the home once a week.
As well as maintaining the highest possible standards of personal care, we offer expert nursing care at Merlewood. Working closely with local health care professionals, our fully-qualified nursing staff are able to offer dedicated medical care to our residents, 24 hours a day. Nursing care goes beyond the everyday welfare of our residents to include such things as provision of post-operative care and specific nursing support for chronic and terminal illness.
Many of our long term residents have previously stayed with us on a short stay basis. There are many reasons for residents choosing a short stay – it maybe that a carer will be away or requires a break for a period of time, or that a resident needs specialised care during a period of post operative recovery. Whatever the reason for your stay, you will be afforded the same high standards of care and assessment as our longer-term residents.
Quality of life is as much a right for the terminally ill as for everyone else; at Elizabeth Finn Homes we believe that compassionate care for both the chronically and terminally ill can improve the quality of their lives. At Merlewood we provide for those who are terminally ill, with care that focuses on the control of pain and symptoms (sometimes referred to as palliative care).
personal
care
Many of our residents lead full and active lives, yet welcome the 24 hour a day security of a professional, personalised care environment and the opportunity to live amongst like-minded individuals from a spectrum of similar professional backgrounds. We believe that residents should retain as much of their independence and mobility as possible and are able to enjoy trips in our specially adapted minibus to places of interest and entertainment, or simply to the local shops.
Residents can retain their own GP should they wish, but Merlewood has its own GP who routinely visits the home once a week.
nursing
care
As well as maintaining the highest possible standards of personal care, we offer expert nursing care at Merlewood. Working closely with local health care professionals, our fully-qualified nursing staff are able to offer dedicated medical care to our residents, 24 hours a day. Nursing care goes beyond the everyday welfare of our residents to include such things as provision of post-operative care and specific nursing support for chronic and terminal illness.
short stay
care
Many of our long term residents have previously stayed with us on a short stay basis. There are many reasons for residents choosing a short stay – it maybe that a carer will be away or requires a break for a period of time, or that a resident needs specialised care during a period of post operative recovery. Whatever the reason for your stay, you will be afforded the same high standards of care and assessment as our longer-term residents.
end of life
care
Quality of life is as much a right for the terminally ill as for everyone else; at Elizabeth Finn Homes we believe that compassionate care for both the chronically and terminally ill can improve the quality of their lives. At Merlewood we provide for those who are terminally ill, with care that focuses on the control of pain and symptoms (sometimes referred to as palliative care).
We believe in providing the very best in care and lifestyle for our Residents, and our employees share in the desire to make this a reality through their service delivery and engagement with our Residents. We seek to employ the best in order to provide the best, and our employees regularly achieve awards in the sector that recognise their achievements in Customer Care and Service Delivery.
Along with our excellent staffing levels, our Homes are equipped with the very best equipment to assist the team in going about their duties and ensuring the comfort and safety of those we care for.
Quality is at the heart of everything we do. Our homes provide all of the equipment and facilities that one would expect from a modern day care facility, and more. Our capital investment programme, coupled with industry-leading staffing levels, provide a level of service and quality that is truly exceptional.
Merlewood provides the full range of services and facilities listed below, including award-winning restaurant style dining, generously-sized bedroom with en suite facilities, landscaped gardens, a beauty salon and a fully-licensed bar.
Our social engagement leaders support all staff and Friends of Merlewood in liaising with residents to establish their interests in order to develop personal engagement opportunities in addition to a wide variety of entertainment and outings. There is a continuous programme of events, including a gentle fitness exercise programme and our social calendar is focused on encouraging mental alertness, self-esteem and social interaction.
quality
staff
We believe in providing the very best in care and lifestyle for our Residents, and our employees share in the desire to make this a reality through their service delivery and engagement with our Residents. We seek to employ the best in order to provide the best, and our employees regularly achieve awards in the sector that recognise their achievements in Customer Care and Service Delivery.
Along with our excellent staffing levels, our Homes are equipped with the very best equipment to assist the team in going about their duties and ensuring the comfort and safety of those we care for.
exceptional service
Quality is at the heart of everything we do. Our homes provide all of the equipment and facilities that one would expect from a modern day care facility, and more. Our capital investment programme, coupled with industry-leading staffing levels, provide a level of service and quality that is truly exceptional.
Merlewood provides the full range of services and facilities listed below, including award-winning restaurant style dining, generously-sized bedroom with en suite facilities, landscaped gardens, a beauty salon and a fully-licensed bar.
social engagement
Our social engagement leaders support all staff and Friends of Merlewood in liaising with residents to establish their interests in order to develop personal engagement opportunities in addition to a wide variety of entertainment and outings. There is a continuous programme of events, including a gentle fitness exercise programme and our social calendar is focused on encouraging mental alertness, self-esteem and social interaction.
want to know more?
contact
If you have any questions relating to Merlewood, please get in touch by phone or by using the contact form. Or, if you would like to visit the home to inspect the facilities and meet the staff we would be happy to make an appointment; please click ‘Contact Form’ below.
work with us
We have a strong tradition of recruiting the very best staff to deliver our care services. If, after having reviewed our website, you would like to join our team and help deliver consistently outstanding care, please click ‘Our Vacancies’ below.
testimonials
We are proud to receive testimonials from residents and their families that demonstrate the high levels of care, service and quality of life we deliver in our Homes. With their permission, we have collected a number of them together. To view them, please click ‘Testimonials’ below.