Coronavirus: Visitor Guidance

All our homes are open to admissions. Whether you need long term care or a respite stay this winter, we are operating a Covid safe environment. If you would like more information on how you can book to speak with the home manager and have a virtual tour of the home, please click here.
Following the Government’s advice, our head office is now closed as our employees will be working from home. Please phone Alex Davies on 07807 967488 who will be able to assist you in your call, we apologise for any inconvenience this may cause.
For any queries relating to Turn2Us please contact 0208-834-9200

Visiting an Elizabeth Finn Care Home

The safety and wellbeing of our residents is always our number one priority and as our homes, and the communities they are based in, are at different stages this move to ease restrictions will happen at different times for each home.

We will continue to communicate on a regular basis and we will be reviewing these stages frequently so that we can return to normal as soon as it is safe to do so.

If you do have any questions regarding the visitor policy please do contact the Home Manager where your loved one or friend is residing.

If you are interested in moving into one of our homes and would like to speak with the manager, we are able to offer a virtual tour, with each of our managers being available to speak to you face-to-face via WhatsApp or Facetime. If you would like to book an appointment please contact the home found on the locations page of the website.

We also have some beautiful pictures of the homes on our website that show you the quality of our interiors and resident areas.

Our use of technology to keep residents and families connected

We are doing everything we can to ensure our residents stay connected to their friends and family. We encourage people to make use of our tablets and wi-fi to hold regular video calls across Skype and FaceTime. For residents who are not familiar with this technology our carers are on hand to help run these calls. We have dedicated visiting pods which provide a Covid safe environment.

Training and information in homes

Information notices are on display in all our homes which outline the risks around the spread of COVID-19 and the steps we can all take to minimise this.

Again, thorough handwashing is vital and to that end, and as part of our ongoing infection control measures we have conducted additional infection control training sessions which include handwashing training sessions with all care staff to ensure we are doing everything we can to minimise the risk of virus transfer in the home.

For the latest information on COVID-19 and how to minimise your risk of infection please go to the following websites:

GOV.UK official government response

NHS coronavirus information

Our care teams have been doing all they can to maximise infection control measures within the homes and are being monitored themselves before they enter the building. Any staff member who is experiencing a high temperature, a cough or shortness of breath – or is socialising with anyone with these symptoms – will be asked to stay at home.

Personal Protective Equipment (PPE)

We have an adequate supply of appropriate PPE within our homes. Although we all know that the supply of PPE is a challenge for all organisations, including the NHS, please be assured that we are constantly reviewing and replenishing our stock levels. We have a dedicated central team working around the clock, liaising with multiple suppliers and ordering stock to ensure that we have a continuing supply and we will keep doing this for as long as required.

If you have a question regarding this arrangement please contact the home manager or her deputy.